Privacy Policy

Effective Date: 19-04-2025

Your privacy is important to us. This Privacy Policy explains how Swappbit, operated by TRUSTLUB SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, collects, uses, discloses, and protects your information when you use our website and services.

1. Information We Collect

When you use our services, we may collect the following types of information:

a) Personal Identification Information

• Name

• Email address

• Phone number

• Date of birth

• Country of residence

• Government-issued ID (for verification)

b) Transaction Information

• Payment details

• Wallet addresses

• Transaction history

c) Technical Information

• IP address

• Browser type

• Operating system

• Device type

• Access times and referring URLs

d) Cookies and Tracking Technologies

We may use cookies to enhance your user experience and analyze site usage. You can modify your browser settings to decline cookies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform

• Process your transactions

• Verify your identity (KYC)

• Comply with AML and legal obligations

• Communicate with you regarding your account or services

• Improve our website and services

• Prevent fraud and unauthorized access

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Regulatory and law enforcement agencies when required by law

• Third-party service providers who assist in delivering our services

• Payment processors, identity verification, or fraud prevention providers

All third parties are required to safeguard your data.

4. Data Security

We implement strict security measures to protect your personal data, including encryption, secure servers, and regular audits. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data, subject to legal limitations

• Object to or restrict processing

• Request data portability

To exercise these rights, please contact us at the details below.

7. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data under applicable data protection laws.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Children’s Privacy

Swappbit does not knowingly collect data from individuals under the age of 18. If we learn that a minor has provided us with personal information, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the revised date. Continued use of our services after any changes signifies your acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

TRUSTLUB SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Email: [email protected]